![]() ![]() Open Disk Utility then select the hard drive from the sidebar.Open Disk Utility then select the greyed out hard drive from the sidebar.Mount the external hard drive from Disk Utility. Read Case Study: Whooping 94% data recovered from unmounted external drive on MacBook Pro 4. Swap the hard drive with a different case if you presume it to be faulty.Check the LED light to ensure the storage device is powered on and working.Connect external power source if the hard drive requires one.Replace the USB cable or adapter in case you suspect it to be damaged. ![]()
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